texture import error

2 replies [Last post]
maidamedia
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Joined: 04/12/2010

Hello,
when I import a model I receive this message:
Importer error: Unsupported extension: C:/Users/stefano/Desktop/boy/"C:/Users/stefano/Desktop/boy/3DUdHeadTex.jpg"
I supposed textures must be in the same folder of the obj model, but I receive the error message as before.
Any suggestions?
Thanks
Stefano

JackJack
JackJack's picture
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Joined: 04/18/2009

Thank you for your error report.

Balancer does not support double quotes (") in the texture file names.
We will try to fix this in the upcoming version.

This problem only affects how your model is displayed in Balancer - you won't see the model with texture. When you save your simplified model, Balancer does not change the MTL file where the textures are specified, so your model will have all the textures as in the original model.

Meanwhile, it is possible to remove double quotes manually from your MTL file, to see the model with textures in Balancer.

maidamedia
Offline
Joined: 04/12/2010

thanks. I modified the mtl file and it works!