Support

Please post your questions, requests, reports here.

deleting items out of mesh?

in

Hi, firstly I have to say that Balancer is really REALLY amazing.

I was looking through the mesh list on the side and noticed these little eye icons for hiding things. It'd be really great if there were a way to just erase items out of the list completly so that they wouldn't export at all. I know that sounds crazy, but sometimes I'd have to import a mesh with oberlapping parts, and if I could just get rid of some of the parts there by hiding groups, that would be cool. Or just making it so that only certain parts get exported while others don't.

Can we already do that? If so, how?

Exporting double sided polygons

in

I have objects which I can see through when I'm inside of it. These have onesided polys.
The materials are doublesided but I can't see them in preview mode in Poser.

I know it's not exactly Balancers task but maybe it can do it? ...making onesided to double sided without doubling the faces.

I know a way around this if I duplicate the object and reverse normals, but then I'll get twice as much polycount.

Do you have any idea about that?

Thanks

Roof disappear under 40% simplifying

in

Roof disappear under 40% simplifying.
I would like to reduce the polycount of a little house to 1300 from an original count of 5900
But unfortunately the roof the walls and windows will be deformed.

Do you know a way around this?
Thanks

1.1.4.256 crashes on OSX 10.6.5

in

Looks like the paid and demo version almost always quite when opening sample object. It also randomly crashes after the simplify and after save button presses.

Balancer only export point cloud

in

Hi JackJack,

I'm using the last Balancer (64bit), trying to simplify a 10M triangle object from Zbrush.
Everything runs fine, except than I only receive a point cloud file when I open the simplified .obj in modo.

I did some test with more simple object without any problem.

Any idea how to track the bug ? (the file is a bit heavy to attach)

Cheers.

activate not possible

in

I can't activate my Balancer. The OK Button stay ghosted. A little programm that looks good in the demo , but so frustrated after buying for me Sick How can I activate finite . The download an SR are from my account here.
*Win7 64 bit

Feature Request: Multicore Support

in

I purchased a commercial version of Balancer and it is a very helpfull tool Smile

I would like to see multi-core support if possible for the next Mayor Release or or earlier.

how to preserve the eyes of an animal not optimized?

in

The software is perfect, super fast and accurate.
But when I deal with a 3d model of an animal, I want to preserve the eyes not optimized, the original eyes look bright and shape, how can I do this?

Open to full screen on Mac.

in

Is there a way to have Balancer open to full screen in Mac? Just wondering. Smile

can Balancer be forced to create LOD's only from the original vertices?

in

Hi,

we are currently evaluating Balancer, to create reduced-polycount LOD-levels for our in-game models.

However, the memory footprint for the complete LOD-chain is quite important for us. Since we render
using triangle lists during runtime, the ideal solution for us is when the LOD-levels contain only
vertices from the original mesh. (Vertices not present in the original mesh are never generated.)

Thus we would like to store only the following:
- a vertex buffer, storing the original vertices of the model

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